PRIVACY NOTICE

Last updated 19 November 2025

This privacy notice explains how Neon Lighthouse Ltd ("we", "us", "our") collects, uses, stores, protects, and shares personal information when you visit our websites, purchase our products, attend our events, or interact with us. Neon Lighthouse Ltd is the company that organises and operates the Bachata Week event, and this privacy notice applies to all personal information processed in connection with Bachata Week and any related services. This notice applies to individuals globally.

1. INFORMATION WE COLLECT

We collect information in three ways:

a. Information you provide directly

• Contact information (name, email address, phone number)
• Billing details (billing address, country of residence)
• Event registration details for Bachata Week and related activities
• Messages or inquiries sent to us

b. Payment information

Payments are securely processed by Stripe. We do not store full payment card numbers or security codes. You can review Stripe’s privacy practices on their website.

c. Information collected automatically

• Device type, operating system, and browser information
• Pages viewed, links clicked, and browsing behaviour on our websites
• Session logs used to maintain site performance and security

2. HOW WE USE YOUR INFORMATION

We use personal information for the following purposes:

• To process purchases, bookings, and event registrations for Bachata Week
• To provide customer support and respond to inquiries
• To send service-related communications, including event updates and schedules
• To improve our website and user experience
• To conduct analytics and measure campaign performance
• To detect and prevent fraud or abuse
• To comply with legal requirements and regulatory obligations
• To promote future events and offerings when permitted

3. LEGAL BASES FOR PROCESSING

We rely on several legal bases depending on your region, including:

• Consent for marketing or optional data collection
• Contract when processing is required to provide your purchase or booking
• Legal obligation for tax, accounting, or regulatory compliance
• Legitimate interests such as improving our services or ensuring safety

4. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies to operate our website, remember preferences, analyse traffic, and improve performance. You can adjust your browser settings to block cookies, though this may affect functionality.

5. SHARING YOUR INFORMATION

We may share information with:

• Service providers (payment processors, email platforms, analytics tools)
• Professional advisers (auditors, accountants, legal counsel)
• Authorities when required for compliance or safety
• Event partners when necessary for Bachata Week operations
• Potential buyers in the event of a business transfer

6. INTERNATIONAL TRANSFERS

We operate globally. This means your information may be transferred to countries with different data protection laws. When required, we use safeguards such as Standard Contractual Clauses to ensure your information remains protected.

7. DATA SECURITY

We use technical and organisational measures to protect your information. These include encrypted transmissions, access controls, monitoring systems, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection.

8. DATA RETENTION

We keep personal information only for as long as needed to fulfil the purposes described in this notice or to meet legal requirements. Once no longer needed, data is securely deleted or anonymised.

9. CHILDREN’S PRIVACY

Our services, including Bachata Week, are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, we will remove it promptly.

10. YOUR RIGHTS

Your rights may include:

• The right to request access to your data
• The right to correct inaccurate information
• The right to request deletion
• The right to object to certain processing
• The right to withdraw consent
• The right to data portability (where applicable)

You can exercise these rights by contacting us at hello@bachataweek.com.

11. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the CCPA, including the right to access or delete personal information and the right to know whether information was shared for marketing purposes.

12. CHANGES TO THIS NOTICE

We may update this notice occasionally. We will revise the date at the top when updates are made.

13. CONTACT US

If you have questions or concerns, contact:

Neon Lighthouse Ltd
86-90 Paul Street
London EC2A 4NE
United Kingdom
hello@bachataweek.com